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Home > Privacy & Info

Privacy & Info




To Europe : expect 5 to 15 days
To the Rest of the World : expect 8 to 30 days



To Europe : expect 4 to 10 days
To the Rest of the World : expect 6 to 15 days



To Europe : expect 4 to 8 days
To the Rest of the World : expect 6 to 15 days



To France : expect 2 to 5 days



To France : expect 2 days



Cash payment & street delivery by meeting in Paris every business days from 10am to 5pm, next to St Lazare and Madeleine




Bank Transfer






Our philosophy

Guarantee your satisfaction is our priority

Special records treatment, that's why we always use plastic sleeves and strong shipping boxes from

Software developement

Emmanuel PITELET

Graphic & ux design consulting


General Terms Of Sale & Conditions Of Use

· Every partial or full representation and/or copying and/or exploitation of the graphic elements presented on this website is totally prohibited of any nature whatsoever. Every reproduction, distribution, modification, adaptation, broadcasting or publication even partially made thanks to available downloading, printer output, copying on the www is strictly prohibited without a written approbation from Ms Adèle PICOT.

· This representation or broadcasting by any means whatsoever establishes a counterfeit punished by the L.335-2 and next articles from the Code of Intellectual Property. The non respect of this ban establishes a counterfeit that may engaged the civil & criminal liability of its counterfeiter. Besides the copied content owners may take legal action towards you.

· The copyright violation is constitutive of forgery offence punished by a fine of 152449€ and a 2 years prison term (French CPI, L.335-1 and next articles). Additionally complementary penalties may also be pronounced.

· By accessing the website, you agree to be bound by the terms and conditions appearing in this document and you accept our Privacy Policy.

· Any personal data you transmit to us by electronic mail or otherwise will be used by us in accordance with our Privacy Policy and you accept our Privacy Policy.

· If you wish to register with the website, you must enter the "Log In" page on the website and register using our online registration process. In doing so you must agree to provide true, accurate, current and complete information about yourself as prompted by the website's registration process and maintain and promptly update the information to keep it true, accurate, current and complete.

· You will also receive an account upon completing the website's registration process. You are responsible for maintaining the confidentiality of your email address, user ID, password or account in relation with the "remember me" function that we offer in relation to your password/user ID. You agree to: immediately notify us of any unauthorized use of your email address, password, user ID or account or any other breach of security and ensure that you exit from your account at the end of each session by logging out. We will not be liable to you or any third party for any loss or damage arising from your failure to comply with this provision.

· We may alter these Conditions at any time and your use of the whole/any part of the website following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

· We reserve the right to modify or withdraw, temporarily or permanently, the whole/any part of website with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.

· The website is subject to constant change. You will not be eligible for any compensation because you cannot use any part of the website or because of a failure, suspension or withdrawal of all or part of the website.

· You shall not use the website for any illegal or immoral purposes, and you will use it in compliance with all applicable laws and regulations. You agree not to use the website in a way that may cause the website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the website is in any way impaired.

· You agree not to attempt any unauthorized access to any part or component of the website; and you agree that in the event that you have any right, claim or action against any website users arising out of that user's use of the website, then you will pursue such right, claim or action independently of and without recourse to us.

· You agree to be fully responsible for (and fully indemnify us against) all claims, liability, damages, losses, costs and expenses (including legal fees) suffered by us and arising out of any breach of these Conditions by you or any other liabilities arising out of your use of the website, or the use by any other person accessing the website using your computer or internet access account.

· We are not responsible for the availability of any external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of any third party websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. You are hereby granted a revocable and non-exclusive license to create a hyperlink to the website subject to such hyperlink not portraying Vulcanoid in a false, misleading, derogatory or otherwise offensive manner and subject to you not using any logo/trade mark or other proprietary graphic owned and/or controlled by Vulcanoid as part of or in conjunction with the hyperlink.

· You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorized by us.

· You should assume that everything you see and read on the website is copyrighted unless otherwise noted and may not be used except as provided by the Conditions. The website is Copyright, "© 2009 - 2016 Vulcanoid. All rights reserved".

· We are not responsible for any injury, loss, claim, damage, or any direct, incidental or consequential damages of any kind (including but not limited to lost profits, lost savings or revenue, or loss or corruption of data or information) which arises out of or is in any way connected with your use of the website. However, nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

· We do not represent or guarantee that any service provided via the website will be free from loss, corruption, attack, viruses, interferences, hacking or other security intrusions and we disclaim any liability relating thereto.

· We will not be liable in contract, tort or otherwise if you incur loss or damage by connecting to the website through a third party's hypertext link.

· Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under French law where or insofar as such rights cannot be derogated from by contract.

· If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from these Conditions and shall not effect the validity and enforceability of any of the remaining provisions of the Conditions.

· These Conditions and the Privacy Policy referred to herein (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters. No oral explanation or oral information given by either of us shall alter the interpretation of these Conditions. You confirm that, in agreeing to accept these Conditions, you have not relied on any representation save insofar as the same has expressly been made a representation in these Conditions and you agree that you shall have no remedy in respect of any misrepresentation which has not become a term of these Conditions save that your agreement contained in this clause shall not apply in respect of any fraudulent misrepresentation whether or not such has become a term of these Conditions.

· These Conditions will be exclusively governed by and construed in accordance with the laws of France whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

· When placing an order for any products from the Website, you will state, specifically, which products you desire to purchase and shall also at the same time confirm to us, at your own risk, your home address, telephone number (including STD code), delivery requirements and selected payment method together with such other details that may be requested at that time from you by us.

· Your contract for purchases of physical items through the website is with Vulcanoid whose registered office address is Vulcanoid, 9 rue des quatre saisons -93160 – Noisy Le Grand (France), and you undertake that any and all products ordered by you are for your own private and domestic use only. You further agree that email can be used as a long-distance means of communication.

· No contract for the sale of any product will subsist between you and us until the items ordered have been received by you. At any time until this point we may cancel the sale for any reason.

· You undertake that all details you provide to us for the purposes of ordering or purchasing products or services are correct, that there are sufficient funds to cover the cost of the products or services ordered. If there are any changes to the details supplied by you it is your responsibility to inform us as soon as possible.

· You may cancel your order at any time prior to your order being dispatched by emailing us at ensuring that you quote your name, address and order reference number.

· Our returns policy: Without prejudice to your statutory legal rights which remain unaffected, we operate the following returns and refunds policies:

1 Damaged or defective goods: All the vinyl records we sell are Mint (some still under blister). In the unlikely event that you receive products which are damaged or defective, we shall refund any damaged or defective products (including the postage and packing you were charged) only if you chose the registered & insured shipping method (Colissimo). If you chose an unregistered & uninsured shipping method (Economic Mail or Priority Parcel), we will not be able to refund you.

2 Our mistake: If items are not delivered due to a mistake on our part you will be completely refunded, or sent the package again without extra charge; whichever you prefer. If we accidentally send you items that you did not order, we will refund you for them and also for the cost of the outgoing postage and packing on those individual items, once you send them back to us;

3 Your mistake: If items are ordered in error (or you change your mind about wanting an item), are not delivered because you gave us incorrect information, or because your post office was unable to deliver the package because there was no-one to receive it and/or no-one came to collect it from the sorting office, you will be refunded for the cost of the items (once the package come back to us), but not for the postage and packing. We can re-send the items but you will have to pay the postage and packing charge again;

· All orders are made subject to acceptance by you of these Conditions and fulfillment of any order for products is subject to stock availability and acceptance by us of your order. We are under no obligation to fulfil any customer order.

· For assistance with billing questions or other enquiries please contact us by clicking here: